Our deliveries are handled by multiple different courier partners. Upon checkout, you will be presented with the different delivery options for the products you are purchasing. We currently only deliver to addresses in South Africa and you can specify a home or work address for delivery in your account settings.
Deliveries are done Monday to Friday excluding public holidays, during standard business hours.
Our standard rate for shipping to a main centre in South Africa is R80. For outlying and regional areas, the cost of shipment is R99.
All orders will be dispatched by Lucy-Mae Jewellery within 1 business day. Each customer will receive a tracking number for the delivery. Orders received after 9am may be dispatched the following business day.
During sale periods, processing times may increase slightly.
As a general guideline, the following delivery times will apply (if not specified at checkout).
Main centre: 2-5 business days
Regional: 3-7 business days
Orders may also be collected from our offices in Cape Town. Please select this option during checkout. We will contact you once your order is ready for collection.